jilaa respects your privacy. This Policy explains what personal data we collect from players, how we use it, who we share it with, and how you can exercise your rights under Philippine data protection law.
Last updated: 5 June 2026 | Effective: 5 June 2026
This Privacy Policy ("Policy") describes how jilaa ("jilaa," "we," "us," "our"), the operator of jilaa.club, collects, uses, stores, and discloses personal data relating to players and visitors ("you," "your") of the jilaa platform.
This Policy applies to all personal data collected through the jilaa website, account registration processes, KYC verification procedures, payment transactions, customer support interactions, and any other service offered by jilaa through jilaa.club.
By creating a jilaa account or using the Platform, you acknowledge that you have read and understood this Policy. This Policy should be read together with jilaa's Terms & Conditions and Responsible Gaming policy.
jilaa collects the following categories of personal data that you provide during registration, KYC verification, and use of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration & KYC |
| Contact Data | Email address, mobile number, home address | Registration |
| Verification Documents | ID scans, selfies, proof of address, payment method screenshots | KYC verification |
| Financial Data | GCash account number, bank account details, transaction history, deposit/withdrawal records | Payment processing |
| Account Data | Username, password hash, account preferences, bonus history | Account creation & use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
When you access the jilaa Platform, certain technical data is collected automatically by our systems:
jilaa uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, jilaa processes your personal data on the following legal bases:
jilaa uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. jilaa does not use third-party advertising or retargeting cookies.
jilaa does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for each purpose:
All third parties who process personal data on jilaa's behalf are subject to contractual obligations requiring them to process data only as directed by jilaa, to maintain appropriate security measures, and to comply with the Data Privacy Act of 2012.
Some of jilaa's third-party service providers — including game providers and technical infrastructure vendors — may process personal data outside the Philippines. Where such transfers occur, jilaa ensures appropriate safeguards are in place as required by the Data Privacy Act of 2012 and NPC (National Privacy Commission) guidelines, including contractual data transfer clauses and vendor security assessments.
jilaa retains personal data for as long as necessary to fulfil the purposes set out in this Policy and to comply with applicable legal obligations:
Where retention is no longer required by law or legitimate purpose, personal data is securely deleted or anonymised.
jilaa implements technical and organisational security measures appropriate to the sensitivity of the personal data we process, including:
No security system is impenetrable. In the event of a personal data breach that is likely to result in serious harm to affected individuals, jilaa will notify the National Privacy Commission and affected players in accordance with applicable NPC breach notification requirements.
Under the Data Privacy Act of 2012 and NPC regulations, you have the following rights with respect to your personal data held by jilaa:
To exercise any of the above rights, contact jilaa's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." jilaa will respond within fifteen (15) business days of receiving a verifiable request. Identity verification will be required before any data is disclosed or modified.
jilaa is strictly intended for adults aged 21 years and above. jilaa does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately suspend the associated account, delete the collected data, and report the matter to the relevant regulatory authority where required.
If you believe a person under 21 has created a jilaa account or submitted personal data to jilaa, please contact us immediately at [email protected].
The jilaa Platform does not include links to external third-party websites except as required for payment processing or game delivery. jilaa is not responsible for the privacy practices of third-party payment processors or game providers. We recommend reviewing the privacy policies of any third-party services you interact with directly.
jilaa may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or NPC guidance. Material changes will be communicated to registered players via their registered email address or via a prominent notice on the Platform at least seven (7) days before taking effect.
The date at the top of this Policy indicates when it was last updated. Your continued use of the Platform following the effective date of any changes constitutes acceptance of the revised Policy.
For privacy-related enquiries, requests to exercise your data subject rights, or concerns about jilaa's handling of your personal data, please contact:
jilaa endeavours to respond to all data privacy requests within fifteen (15) business days. If you are not satisfied with jilaa's response, you may escalate your complaint to the National Privacy Commission of the Philippines (NPC).
jilaa does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate the Platform and meet our legal obligations.
All data processing at jilaa complies with Republic Act No. 10173 — the Data Privacy Act of 2012 — and NPC implementing regulations. A designated Data Protection Officer oversees compliance.
All data in transit is protected by TLS/SSL encryption. Passwords are stored as irreversible cryptographic hashes. Access to personal data is restricted to authorised jilaa personnel only.
Access, correct, delete, or port your data. Object to processing. Lodge a complaint with the NPC. These rights are meaningful at jilaa — not buried in fine print. Contact us at [email protected].
jilaa collects only the personal data necessary to operate the Platform and comply with PAGCOR and AMLA obligations. We do not collect data beyond what has a clear and disclosed purpose.
In the event of a personal data breach, jilaa follows NPC Circular 16-03 notification requirements. Affected players and the National Privacy Commission are notified promptly where required by law.
jilaa is built for Filipino players who expect both great gaming and responsible data handling. GCash deposits, 500+ certified games, and a platform that takes your privacy as seriously as your entertainment.
21+ Must be 21 or older to register. Please play responsibly.